All deposits are non-refundable unless otherwise deemed an emergency or an unavoidable situation by Kidz Play Rentals. In normal cases, deposits will be saved as a “Rain Check” available for a credit to be used within 1 year, in your name. A “Rain Check” is non-transferable. If a refund is deemed approved by Kidz Play, the transaction will be issued within 3-7 business days. The amount of time for a refund to show on your account may vary based on the type of account which can be up to 30 days.