Low Country
Event Rentals

Frequently Asked Questions

That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.
If you cancel outside 48 hours before your event, your payment will be rain-checked, meaning we keep it on file for future use for up to six months. If you fail to cancel within the 48-hour mark of your event, your deposit will be forfeited. Kidzplay events does not issue refunds. If you have additional questions please feel to call or text us at 843-368-6715.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.

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